They talk about us
Who are we?
We are an MGA specialized in developing unique, disruptive, and transparent solutions that meet the expectations of a new digital-native customer.
With passion and always with the customer at the center.
If it’s not accounts, it’s stories
Discover some of our most relevant KPIs and how Insurama is contributing to change the paradigm of insurance worldwide.
Current commissions
Supplementary insurance
Sales growth
Attachment rate
Our mission
We are leaders in creating and marketing insurance for high-value goods in Iberia and LATAM, offering differential technology and high-quality personalized solutions to partners and customers.
It's not what we do, it's how we do it:
Our pillars are the foundation of our philosophy, present in every decision:
- Always on your side
We always defend your interests as if they were our own. - You won't be alone
Our expert and specialized team will support you at every stage of your policy's life. - Have an idea? We can protect it
We are experts in creating insurance solutions and innovative, disruptive products. Tell us about it, and we'll create insurance for you. - We believe in value-driven relationships
We build value-driven relationships with our partners and clients beyond our insurance services.
A disruptive distribution model across all phases of the channel
We apply technology-based solutions to optimize the entire sales funnel, from initial prospecting to churn mitigation strategies, always focused on data and process improvement.
We are AI-driven
We apply Artificial Intelligence and advanced algorithms to dramatically reduce processing times in claims assessment and management.
Intensive use of technology allows us to be agile in detecting churn events, continuously profiling customers, and implementing improvements in the Customer Journey.
We are experts in designing strategies aimed at higher satisfaction, cross-sell, and portfolio performance.
What products do our partners offer?
Insurance for electronic devices and appliances
Mobile
Multi-device
Laptop
Warranty extension
Groups
Repair+
Scooter
Inclusion
Insurance for physical goods
Furniture and decoration
Fashion and children
Jewelry and watches
Sports equipment
Musical instruments
Glasses and hearing aids
Solar panels
Electric chargers
Bicycles
Add-ons to insurance
Wallet
Batteries
Accessories
Cyber protection
An End-to-End solution that excels in the industry
At Insurama, we provide robust and scalable technological solutions across all sales stages.
Sales
We enhance the sales of our solutions in Phygital environments.
We have expertise in direct sales models, retailers, distributors, and hybrid models with assisted sales.
Training
Our training paths ensure that sellers are fully prepared.
We support management with N1 and N2 platforms when needed.
Billing
We provide digital and automated collection management tools.
Additionally, we empower self-management to update payment methods and check account statuses.
Robust Back-End
Our technology platform enables comprehensive end-to-end sales management.
We have expertise in direct sales models, retailers, distributors, and hybrid models with assisted sales.
Claims
We manage claims in real-time, providing clients with updates on their claim status.
Using AI, we reduce management times without impacting or compromising fraud rates, thanks to pioneering technology models in the market.
Comprehensive SAC
Our teams manage and support both end clients and sales agents.
We continuously monitor typical customer satisfaction KPIs, with real omnichannel support and BOT-assisted self-management processes.
Why Insurama?
We design innovative, customized products for individuals and businesses.
No Deductible
In case of a claim, there is no additional payment.
Abroad
We handle claims that occur abroad.
Theft and Robbery
Our insurance covers any type of theft.
New or Used
For new or used equipment of any brand, model, and price.
We always give you more
Training
Product and sales technique training. Continuous work with store managers to improve sales ratios.
Trade Marketing
Promotional materials, signage, and digital content tailored to our partner's brand image.
Sales Accelerators
Loyalty programs, gift cards, discounts, promotions, etc.
Incentive Systems
Dynamic and challenging incentive systems.
Digital Media Kit
Digital Media Kit
New or Used
Daily support (M-Su) for our partners.
Meet our team
Extraordinary people making insurance extremely simple to understand and use
More than 200 business partners
From our start of operations to today, we have developed a portfolio with over 200 business partners in Europe and Latin America, offering innovative and disruptive protection to their clients. Among the main partners, we find:
Insurama was born with a global outlook as a core identity. We bring our solutions to the world's leading markets, supported by strong partners and local allies, allowing us to scale rapidly and deliver our value proposition tailored to each country and region.
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